Frequently Asked Questions

General

Nigerent is a comprehensive property management platform that connects property owners, tenants, and real estate professionals. We provide tools for property listing, tenant screening, rent collection, and property maintenance management.
We support various property categories including residential apartments, houses, commercial spaces, office buildings, retail spaces, warehouses, and land for sale or lease. Each category has specific features tailored to its unique requirements.
Nigerent works by allowing property owners to list their properties, set rental terms, and manage tenant applications. Tenants can search for properties, apply online, and communicate with landlords. Our platform handles payment processing, maintenance requests, and provides analytics for better property management.

User Policies

Your data security is our top priority. We use industry-standard encryption protocols, secure servers, and regular security audits. All personal and financial information is protected with bank-level security measures, and we comply with international data protection regulations.
While we recommend using one primary account per user for better management, you can create separate accounts for different purposes (personal vs business properties). However, each account must have a unique email address and follow our terms of service.
Yes, when you delete your account, we permanently remove your personal credentials and sensitive data from our active systems within 30 days. Some transaction records may be retained for legal and compliance purposes as required by law, but these are anonymized and cannot be linked back to you.